FTMO Privacy Policy
Data Controller and Contact Information
FTMO Evaluation Global s.r.o. is the data controller responsible for processing personal data. The company is registered in Prague, Czech Republic. For any inquiries or to exercise your data rights, you can contact them at:
- Address: Purkynova 2121/3, Nove Mesto, 110 00 Prague 1, Czech Republic
Types of Data Collected
FTMO collects various types of personal data, either directly from users or through automated means.
Categories of Personal Data Collected
Data Category | Examples |
Identification Data | Name, surname, date of birth, username, password |
Contact Data | Email address, telephone number, postal address |
Payment Data | Bank details, transaction information |
Usage Data | Login/logout times, account settings, trading activity |
Device Data | IP address, device type, operating system, browser type |
Social Media Data | Username, profile picture, associated email (if accounts are linked) |
Purposes of Data Processing
FTMO processes personal data for specific purposes, each with its legal basis:
- Account Registration and Management: To create and manage user accounts.
- Service Provision: To provide access to trading platforms and related services.
- Customer Support: To address user inquiries and support requests.
- Marketing Communications: To send information about services and events, subject to user consent.
- Service Improvement: To analyze usage data for enhancing platform functionality.
- Legal Obligations: To comply with applicable laws and regulations.
Data Storage and Security
FTMO stores personal data in encrypted databases on secure servers. The company implements organizational and technical measures to protect data against unauthorized access, alteration, disclosure, or destruction.
Data Retention Periods
Personal data is retained only for as long as necessary to fulfill the purposes outlined above or as required by law.
Data Retention Periods
Purpose | Retention Period |
Contractual Obligations | Up to 10 years after contract termination |
Marketing Communications | Up to 5 years or until consent is withdrawn |
Service Improvement | Up to 6 months |
Legal Compliance | As specified by relevant legal regulations |
Consent-Based Processing | As specified in the consent agreement |
Data Sharing and Transfers
FTMO may share personal data with third parties to facilitate service provision:
- Service Providers: Trading platform providers, hosting services, payment processors.
- Affiliated Companies: Other entities within the FTMO group.
- Legal Authorities: When required by law or legal proceedings.
Data transfers to third countries are conducted in compliance with applicable data protection laws, ensuring adequate safeguards are in place.
User Rights
Under the FTMO Privacy Policy, users have the following rights regarding their personal data:
- Access: Request information about data processing and obtain a copy of personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of personal data under certain conditions.
- Restriction: Request limitation of data processing under specific circumstances.
- Data Portability: Request transfer of data to another controller in a structured format.
- Objection: Object to data processing based on legitimate interests or for direct marketing.
- Consent Withdrawal: Withdraw consent at any time, affecting future processing.
- Complaint: Lodge a complaint with the relevant data protection authority.
Conclusion
The FTMO Privacy Policy provides a detailed framework for the collection, use, and protection of personal data. By outlining the types of data collected, processing purposes, retention periods, and user rights, FTMO ensures transparency in its data handling practices. Users are encouraged to review the full policy to understand how their data is managed and to exercise their rights as needed.
FAQ
FTMO collects identification, contact, payment, usage, device, and social media data.
Data is used for account management, service provision, customer support, marketing (with consent), service improvement, and legal compliance.
Retention periods vary based on purpose, ranging from 6 months to 10 years, or as required by law.
